Return Policy: Alchemy accepts returns for items unopened and unused up to 14 days after the purchase date for in store credit only. After 14 days refunds will not be available.
Cancellation & Late Policy: Alchemy charges 50% for day of cancellations up to 4 hours before the scheduled appointment time. If you cancel within that 4 hour window or don't show for your scheduled appointment time you will be charged 100%. Any cancellation made via text, email, or left on the voicemail after hours will count as a same day cancellation.