Return Policy: Alchemy accepts returns for items unopened and unused up to 14 days after the purchase date for in store credit only. After 14 days refunds will not be available.
Cancellation & Late Policy: Alchemy charges 50% for day of cancellations up to 4 hours before the scheduled appointment time. If you cancel within that 4 hour window or don't show for your scheduled appointment time you will be charged 100%. Any cancellation made via text, email, or left on the voicemail after hours will count as a same day cancellation.
Medical Service Cancellation Fees: for no show or last-minute cancellations: Thermoclear ($50), Botox ($75), Kybella ($75), Medical Grade Peels ($75). Filler ($100) & Microneedling ($100). *If you have to cancel for any circumstances the above policy will be enforced.
Location: Our cancellation policy does apply if you go to the wrong location: a missed appointment for showing up at the wrong location will result in a 100% cancellation fee.